Standards of our Medics

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As a leading training organisation, we take pride in ensuring our responders are prepared for anything and receive the best possible training. Have peace of mind, knowing that unlike other providers, Complete Response Solutions upholds the highest standards for all Event Health Services personnel.


First Responders and Advanced Responders

A Complete Response Solutions First Responder holds a Certificate II in Emergency Medical Service First Response whereas a Complete Response Solutions Advanced Responder holds a Certificate III in Basic Health Care. In addition to this qualification, all Complete Response Solutions Responders also hold the following qualifications:

·         Provide Advanced First Aid (recertified every three years)

·         Provide Pain Management (recertified every 12 months)

·         Provide Advanced Resuscitation (recertified every 12 months)



Complete Response Solutions Paramedics are guaranteed to be fully qualified Paramedics with current industry experience (being currently employed by the statutory ambulance service and having a Certificate to Practice) as well as holding either a:

·         Bachelor in Paramedical Science (preferred)

·         Diploma in Paramedical Science

For those who hold the qualifications but are not currently employed by the statutory service, a clinical level of Emergency Medical Technician (EMT) is authorised instead.


Registered Nurses

A Complete Response Solutions Registered Nurse (RN) must hold a current registration with the Nursing and Midwifery Board of Australia. RNs may be working in a variety of environments such as critical care (eg. Emergency Department or Intensive Care) and are credentialed to deliver a number of pharmacological and non-pharmacological interventions to patients with life threatening conditions.

RNs bring a wealth of experience and are accredited to independently carry out a number of interventions as well as provide a range of medications


Complete Response Solutions has received specific inclusion for its clinicians, including RNs to be Authorised Persons in the Poisons and Therapeutic Goods Regulation 2008, meaning Complete Response Solutions has the highest credentialing, and our nurses truly have an independent scope of practice and do not work from "standing orders" or "phone orders" from doctors who may not even be on-site at your event.

Event Medical Specialists

Complete Response Solutions (CRS) knows that your event requires a reliable, friendly, professional event medical service. CRS Medical and First Aid personnel are highly trained and experienced professionals in event medical care. CRS personnel provide professional medical cover for a large variety of high risk events in challenging locations throughout New South Wales and the ACT.  Complete Response Solutions are comprehensively insured. 

Sports Trainers

Complete Response Solutions now has the capacity to provide Sport Trainers and Physiotherapists to the NRL and other sporting codes as required. Sports Trainers are Level 1 and Level 2 qualified and are accredited with Sports Medicine Australia. Our qualified Sports Trainers are up to date on the latest advances in sports medicine best practice. We provide professional Sports Trainer services for first aid management of sporting injuries, spinal management and preventative sports taping.

First Aid courses

Complete Response Solutions provides First Aid Training in partnership with Allen Training across New South Wales and the ACT. We offer 4 options to assist you to complete your First Aid pre course study before attending your practical session with the Nurse or Paramedic trainer. 

These include: 

  • Face to Face training 
  • Online training 
  • A combination of Face to Face and Online 

Please contact us on 1300 277 247 to book into a course. 

What is the USI?

The Unique Student Identifier is a National Government initiative for all students from 1st January 2015. Your USI account will contain all of your nationally recognised training records and results completed from 1st January 2015 onwards. This will assist when you are commencing employment with a new employer or if you are commencing study with a new training