CRS Bicycle Emergency Response Teams (B.E.R.T.)

 The BERT project 

The Bicycle Emergency Response Team (BERT) is engaged by Complete Response Solutions (CRS) in partnership with our various other medical services to provide medical support at events. BERT is best engaged when large crowds are expected or when an event covers a large geographical area such as marathons. CRS looks at our bike team as a staffing and cost effective alternative for handling requests for event coverage and many locations. The BERT is often incorporated into the Emergency Action Plan and Operational Plan created by Complete Response Solution when planning and managing risk for large events. The BERT can be activated at a moment’s notice for a rapid response in high pedestrian areas. Upon arrival,  staff can work in various roles at complex scenes. One benefit of the BERT is they can cover more ground in a short time frame and quickly update our event control centre should further assistance or resources be required. All CRS personnel are certified at the Basic Life Support as well as medication management within the role of Advance Responder.

Equipment Profile

Each bike within the CRS BERT is fitted with rack packs and saddle bags that provide the needed storage area and support for the medical supplies required at the event. The kits are also easily removed from the bikes to allow for situations where members must leave the bike to provide patient care.  The kits are stocked with equipment including but not limited to oxygen, Life Pak 1000 AED, IV and airway supplies, and medications. Each team member also carries a medical vest of supplies that are commonly needed at large gatherings such as bandages, as well as band-aids, alcohol preps, etc.

The equipment contained within each kit is light enough to carry, but in-depth enough to sustain patient care until a CRS transport unit arrives on the scene.

Event Medical Specialists

Complete Response Solutions (CRS) knows that your event requires a reliable, friendly, professional event medical service. CRS Medical and First Aid personnel are highly trained and experienced professionals in event medical care. CRS personnel provide professional medical cover for a large variety of high risk events in challenging locations throughout New South Wales and the ACT.  Complete Response Solutions are comprehensively insured. 

Sports Trainers

Complete Response Solutions now has the capacity to provide Sport Trainers and Physiotherapists to the NRL and other sporting codes as required. Sports Trainers are Level 1 and Level 2 qualified and are accredited with Sports Medicine Australia. Our qualified Sports Trainers are up to date on the latest advances in sports medicine best practice. We provide professional Sports Trainer services for first aid management of sporting injuries, spinal management and preventative sports taping.

First Aid courses

Complete Response Solutions provides First Aid Training in partnership with Allen Training across New South Wales and the ACT. We offer 4 options to assist you to complete your First Aid pre course study before attending your practical session with the Nurse or Paramedic trainer. 

These include: 

  • Face to Face training 
  • Online training 
  • A combination of Face to Face and Online 

Please contact us on 1300 277 247 to book into a course. 

What is the USI?

The Unique Student Identifier is a National Government initiative for all students from 1st January 2015. Your USI account will contain all of your nationally recognised training records and results completed from 1st January 2015 onwards. This will assist when you are commencing employment with a new employer or if you are commencing study with a new training